Privacy policy

Who we are

MyTrips is operated by Author. For privacy questions or requests, contact hello@mytrips-app.com.

Data we use

We use your account ID, name, email and sign-in information to provide and secure your account. We store the trips, dates, activities, places, descriptions, photos, participant roles and invitations you add or use to provide shared trip planning.

We receive only the photos you select in the system picker. Device tokens support optional push notifications. Our services also process IP addresses, device-attestation data, app/device details and installation identifiers. Release versions automatically send crash diagnostics to Firebase Crashlytics to help fix failures.

We use support emails and their contents to respond.

Sharing and providers

Trip participants can see shared plans, your name and profile photo. Account email is private. Profile photos use download links; anyone holding a link can view that image.

Google Firebase provides sign-in, hosting of app data and images, backend services, security, notifications and crash reporting. Google Places receives place-search terms and search-area information. Apple and Google process sign-in when you choose their services; Apple delivers push notifications.

We require service providers to protect personal data at least as described in this policy and required by law. Providers may process data outside your country, including in the US, under their data-protection terms. Google Maps features are also subject to Google’s Privacy Policy. We do not sell personal data.

Retention and deletion

We keep account and trip data while needed to provide your account and shared plans. You can remove content using the app’s available controls. To request deletion of your account and associated personal data, email hello@mytrips-app.com. We may verify your identity before processing your request.

Firebase retains crash reports and associated identifiers for 90 days before starting removal. Removal of Firebase Authentication data from live and backup systems can take up to 180 days after deletion is initiated. Other provider logs and backups follow their retention rules. Any legally required retention is limited to the data and period required.

Your choices and rights

Manage notifications in iOS Settings and choose which photos to upload. Email hello@mytrips-app.com to request access, correction, a copy or deletion of your personal data, or to exercise applicable rights to object, restrict processing or withdraw consent. We may verify your identity and will respond within applicable legal time limits. You may complain to your local data-protection authority.

We update this policy when our data practices change; the date above identifies the current version.